Privacy Policy
Last Updated: January 3, 2026
Welcome to Manasik. We value your privacy and are committed to protecting your personal data in compliance with the Saudi Personal Data Protection Law (PDPL) and international standards like GDPR.
1. Data Collection
We collect personal data to provide our AI-guided Hajj and Umrah services. This includes:
- **Identity Data:** Name, contact details (phone number, email), and pilgrimage status.
- **Location Data:** Real-time GPS location is critical for our 'Map Guide' and ritual tracking features (Tawaf/Sai counters).
- **Health Data:** Optional health information provided for wheelchair assistance or Mutawef matching.
- **Device Data:** IP address, device type, and usage patterns.
2. Purpose of Processing
Your data is used to:
- Provide accurate location-based guidance in Makkah and Madinah.
- Connect you with Mutawefs (guides) and scholars.
- Personalize AI fatwa answers and itinerary planning.
- Ensure safety and coordination with family members via the 'Group' features.
3. Data Storage & Transfers
Your data is stored securely on servers compliant with Saudi Cybersecurity regulations. We do not sell your personal data. Data may be processed by third-party providers (e.g., Google Maps, Cloud Services) strictly for service delivery.
4. Your Rights (PDPL & GDPR)
You have the right to:
- Access your data.
- Request correction of inaccurate data.
- Request deletion of your account and data.
- Withdraw consent for location tracking at any time.
5. Contact Us
For privacy inquiries, contact our Data Protection Officer at support@manasik.app or +966 53 110 6337.